Customer Service
What payment types do you accept?
We accept Visa, MasterCard, Discover and American Express credit cards.
What are your shipping options?
Shipping cost is automatically calculated at checkout and will vary depending on the number of items purchased and where your order is being shipped. Please review the order total before confirming your purchase. Shipping times to the continental United States are 5-10 Business Days.
Do you do offer international shipping?
Currently, SOMB only ships orders to the continental United States. We will begin shipping to Canada and the UK very soon, so please watch this space.
Can you ship to a P.O. box?
We currently do not ship to P.O. boxes.
What if I have any questions about my order?
Please use our customer care contact form in the "Contact Us" section of our website (http://www.sombstyle.com/pages/contact-us) to ask any questions about the status or fulfillment of your order.
Why do I have to pay sales tax on my order?
SOMB is required by law to charge sales tax on orders shipped to some US states.
What are washing instructions for your garments?
Most of our garments are to be washed in cold water and tumbled dry on medium heat – you will find these washing instructions listed on the garment tag. If our garment requires special washing, this info will be listed in the item’s description in our online store.
How do your sizes work?
Our garments come in multiple fits but tend to run on the smaller side. We generally recommend buying one size larger than normal.
Slim Fit: This garment will fit very close to the body and hug your curves. Good to wear as bottom layer. For a more regular fit, buy one size larger.
Regular Fit: This garment will skim the body. It will not be too loose or too tight.
Oversize Fit: This garment will be loose and roomy, and it will drape over the body. For a more regular fit, buy a smaller size than normal.
| Men's Size Chart | |||||
| Size | S | M | L | XL | XXL |
| Chest | 36 - 38 | 39 - 41 | 42 - 44 | 45 - 47 | 48 - 50 |
| Waist | 29 - 31 | 32 - 34 | 35 - 37 | 38 - 40 | 41 - 43 |
| Hip | 34 - 36 | 37 - 39 | 40 - 42 | 43 - 45 | 46 - 48 |
| Women's Size Chart | |||||
| Size | XS | S | M | L | XL |
| Bust | 30 - 32 | 32 - 34 | 34 - 36 | 36 - 38 | 38 - 40 |
| Waist | 24 - 26 | 26 - 28 | 28 - 30 | 30 - 32 | 32 - 34 |
| Hip | 34 - 36 | 36 - 38 | 38 - 40 | 40 - 42 | 42 - 44 |
Should I expect any shrinkage?
SOMB items are always specially washed, which not only gives them their super soft texture, but pre-shrinks them as well. As with all jersey garments, however, they may shrink a little in the wash and stretch a little during wear.
How can I work for SOMB?
We're always looking for free-thinking people to join our team. If you'd like to submit your resume for positions in Los Angeles, please email jobs@thesomb.com.
How can I ask a question about your company?
For product and ordering information, please use our online contact form for quick, personalized assistance. For media and press information, please send your requests to press@thesomb.com.
